The Vintage Wall has a No Quibble Returns* policy. If you have found your purchase to be unsatisfactory in any way, please contact us immediately on receipt of your order.
We will ask you to send the item back to us in its original packaging no later than 7 days of receipt, for a full refund. Please refer to the return address found on your package address label (this is not the same as the registered office address shown below), or contact us if unsure.
If we are at fault, we will happily pay for the return postage. In this instance, for UK customer returns only, we will arrange to have our courier collect directly from you during business hours.
Refunds will only be issued on receipt of the returned goods.
Please allow up to 14 days for refunds to be processed.
* For made-to-order upholstery purchases, please refer to Returns Procedure in our Terms & Conditions.